1. Bookings are only confirmed on receipt of a registration form, full payment, or a Purchase Order in the case of government departments. 2. Registrations close one week before a Conference starts. All registrations not paid one week prior to the event will be cancelled to accommodate people from the waiting list. 3. Cancellations two weeks prior incur a 30% penalty. No refunds will be made on cancellations incurred one week prior to the programme. Applicants who have made payment may be substituted by another person at any time prior to the event without incurring an additional fee. BEN-Africa must be notified of any changes in writing. 4. Late registrations will have a 24-hour window period to confirm their registration and payment. 5. All registrations not conforming to these terms and conditions will be cancelled at no cost to BEN-Africa. 6. 5% discount if three or more delegates from one organisation register. 10% discount if six or more delegates from one organisation register.